Return Policy

  • We do not offer returns or exchanges except for items received damaged.
  • Items received damaged will be exchanged for an identical item.  If the item is no longer available a refund for online store credit will be issued.
  • Items must be returned in its original condition and may not be returned if worn, altered, or washed and must have all original tags attached.
  • Returns must be postmarked within 7 days of delivery.  Items postmarked after 7 days from receipt will not be accepted.
  • Once we have received your package, your return will be processed within 7-10 business days.
  • We reserve the right to deny any return if the merchandise returned does not comply with our Return Policy.
  • We are unable to offer price adjustments on any purchases.
  • If your item arrives damaged please contact us immediately at olivia@ilyonyc.com and we will provide additional instructions.

Hello You!

Join our mailing list